Help page

You can start using the service simply by registering your company email address and contact information. There are no initial costs. If you would like to start using the service, please contact your sales representative or contact us via the support page on the administration screen.

Please reset your password by clicking the “Forgot your password?” link. A reset URL will be sent to your registered email address.

For security reasons, we do not recommend sharing accounts. Please create an account for each person in charge from the Add Member menu on the administration screen.

You can change this from the “Company Information Settings” on the admin screen. Changes will be reflected immediately.

You can add new members from the “Member Management” menu. Permissions can also be set on the same screen.

After logging in to the administration screen, you can check this from the “Company Information Settings” menu on the left.

Only bank transfer is available.

The report will be sent to your registered email address in PDF format by the 10th of the following month, closing at the end of the month.

First-time registered companies can use all HeyJob features for free for two months (there is a limit on the number of interviews).

You can freely add or delete questions based on the preset content displayed at the time of installation.
*However, if you set questions that are completely unrelated to the job type, they may not be reflected in the evaluation.

Depending on the number of questions you set, the test takes an average of 15-30 minutes to complete, including the candidate’s response time.

Once you register a job, a button that allows you to issue a URL will appear on the “Job List” screen.

You can check your scores, comments, and videos on the “Candidate Management” page.

It can be customized for each company.

For security reasons, they cannot be downloaded. You can always review them on the details screen for each candidate.

You can register by entering various information from “Job Management” → “Job List/Job Registration”.

You can make your job posting public or private at any time by clicking the button to the left of each job posting on the “Job List/Job Registration” screen.

Only Japanese and English are supported.

You can upload in bulk from a CSV or Excel file.

Please resend using the URL issue button on the “Job Listing” screen.
*If it does not work properly, please contact support.

Your data will be stored for one year from the date of last use. If you wish to extend this period, please contact support.

We encrypt communications and store data separately.

You can disable the target account from “Member Management”. The deactivation will take effect immediately.

We are currently working on linking with major ATSs. Please contact support for details.

We can provide an API as a paid option. If you wish to use this service, please contact our support team.

Please check your internet connection and try opening the URL again. It will automatically resume from where it left off.

Please check your browser settings for camera and microphone, and we recommend using a PC.

This may be a temporary communication error. Please reload the page or try using a different browser.

You can apply for deletion by going to “Settings” → “Account Deletion.” All data will be deleted after deletion.

Please email info@hey-job.biz or use the chat support in the admin panel.

We usually respond within 24 hours (excluding weekends and holidays).

It is used in a wide range of industries, including hotels, restaurants, manufacturing, logistics, retail, and call centers.

Please contact support and a representative will arrange an online demo for you.